Use Cases

Crediting cycles average 8.2 days, causing sellers to operate without visibility into their earned credit — leading to duplicated effort, disputes, and motivation loss.

Only 12% of payouts come with any explanation. Sellers receive a number and a PDF. Trust is 52/100 and disputes consume 22,000 hours per year of Comp Ops time.

5.8% of payouts contain errors — overcredits, missing credits, or retroactive corrections — costing $6.8M/year in corrections and eroding seller trust.

1,840 disputes per quarter take an average of 14 days to resolve. Comp Ops spends 68% of capacity on manual dispute investigation and remediation.

Annual fiscal year transition takes 12 weeks and involves 840+ manual steps — plan design reviews, territory carve-outs, quota cascading, and system configuration.

840 active plan rules across 18 plan types, many conflicting or redundant. Plan design decisions are based on intuition, not data — leading to misaligned incentives.

Territory design is done annually in spreadsheets. Quota setting lacks data science. 22% of sellers are over-quota'd; 31% are under-quota'd — both reducing productivity.

Compensation expense forecasts are 26% off actuals at 90 days, forcing quarterly reserve adjustments, CFO reforecasts, and creating earnings uncertainty.