Sarah Chen
Sales Ops Admin
A five-layer architecture designed for scale, auditability, and intelligence — from infrastructure to experience. Each layer is independently deployable and fully instrumented.
Each layer has clear ownership, APIs, and SLAs
Role-adaptive UIs for reps, managers, ops, finance, and executives. Mobile-first with offline support.
AI and ML models powering recommendations, anomaly detection, scenario simulation, and explainability.
High-throughput, auditable calculation engine supporting 840+ rule types, multi-currency, and retroactive corrections.
Unified data model aggregating CRM, ERP, HRIS, territory, and quota data into a single real-time graph.
Enterprise-grade security, global deployment, SOC 2 Type II, GDPR, and multi-region data residency.
Architecture Principles
API-First
Every capability exposed via REST and GraphQL APIs.
Event-Driven
Real-time event streaming for instant calculation triggers.
Zero-Trust Security
Identity-verified access at every layer, no implicit trust.
Global by Default
Multi-region, multi-currency, and multi-regulatory from day one.
Key Integrations
Salesforce
CRM
Microsoft Dynamics
CRM
SAP
ERP
Workday
HRIS
NetSuite
ERP
HubSpot
CRM
Snowflake
Data
Tableau
BI
Single Source of Truth
All compensation data — from raw transactions to final payouts — lives in one unified data model. CRM events trigger calculation pipelines within seconds. Finance, ops, and reps all read from the same ledger. There are no reconciliation jobs, no batch windows, and no version mismatches.